Shipping & Returns
Shipping Policy
At Island Fireplace, we strive to provide a seamless shipping experience for our customers. We offer various shipping methods to ensure your fireplace reaches you safely and in a timely manner. Our packaging is designed to protect the product during transit, and our shipping costs are transparent and competitive.
We aim to build trust with our customers through clear communication and reliable shipping services.
If you have any questions about our shipping methods or costs, please feel free to contact us.
Return & Exchange Policy
Our return & exchange policy is designed to give you peace of mind when making a purchase from Island Fireplace. If you have changed your mind about a product or are dissatisfied with it, we are here to help.
We believe in building trust and confidence with our customers, which is why we have a straightforward refund and exchange policy. Your satisfaction is our priority, and we are committed to ensuring that you can shop with confidence at Island Fireplace.
For more details about our return & exchange policy, please reach out to our team.